Unfortunately for those who are eager to utilize the benefits of Trusted Traveler programs, there is no guarantee of approval once an appeal is filed. Related: Should you get TSA PreCheck or Clear? …Or both?
Hopefully you’ll hear back within that time, either with good news that you have been reconsidered or with bad news that it’s still a “no.” The CBP website says that “a response may take months” so give it at least six months before following up. You can also send your letter via email to but since this is a government agency, we strongly suggest you send a physical letter as well, perhaps by certified mail or with some sort of proof of mailing so that everything is documented. Basically, just make your case as best you can. If it’s a minor one-time incident from years ago, you can emphasize that, and if there is any inaccurate information, you’ll definitely want to include supporting documentation that corrects the record. In your letter include not only all your information - name, address, phone and GOES ID number - but also explain the situation in detail and why you believe you should be approved. First, you’ll want to write the CBP Ombudsman at this address: There are multiple reports of folks who got denied even though the incident in question was correctly reported, but still managed to get approved via an appeal. What if your denial was based on accurate information? There’s good news. If initially deemed ineligible, applicants will have an opportunity to correct cases of misidentification or inaccurate criminal or immigration records.” “Eligibility for the TSA PreTM Application Program is within the sole discretion of TSA, which will notify individuals who are denied eligibility in writing of the reasons for the denial. Some include contacting your local agency or submitting a letter of appeal to if you applied for PreCheck through Global Entry, NEXUS, or SENTRI. If you receive a letter of ineligibility, they will also attach a list of ways to proceed if you still want to try to enroll in PreCheck. TSA makes appealing a PreCheck decision a little easier. You can also submit a reconsideration request through the application website. Also include your explanation of what happened in the incident that got you denied and any documents that can corroborate your story. With the information you do have, write a letter to the Ombudsman at that states when and why CBP says you were denied. Related: What you need to know about TSA PreCheck “We cannot provide you additional information about your specific situation, as your eligibility is determined by a myriad of factors evaluated by the vetting center and the CBP Officer that interviews you if you are conditionally approved.” However, it can be a little vague and CBP doesn’t have a way for you to get more details on your application. Customs and Border Protection (CBP) will give you the reason for being denied by a Trusted Traveler program. The good thing is you can actually appeal the decision. Related: 5 Reasons Your Global Entry Was Denied You can appeal
Therefore it’s not unusual that a blemish on your record - even a small one - can result in being denied for the program.įor more travel tips and news, sign up for our daily newsletter. With both programs, since you’re receiving minimal screening as a trusted traveler, in order to be approved for the program you have to submit to a background check and a personal interview. Global Entry allows international travelers to re-enter the United States through expedited immigration lanes that allow you to skip the often-overflowing lines you encounter at the border, while TSA PreCheck reduces the amount of screening needed to board a flight. The Global Entry and TSA PreCheck programs are vital tools for the regular traveler. Frequent travelers know that Global Entry and TSA PreCheck are must-haves to make travel a breeze, but what if you are denied from the programs? The good thing is a denial doesn’t always mean you have to say goodbye to an easy trip through the airport. No one enjoys waiting in what can seem like endless security lines at the airport.